We can pre-installed well the OEM Windows 10 OS for you before shipment, if you order the Mini PC bundle with RAM and SSD, please kindly leave us message which OS you want to install. English version is for free, other languages can be selected amount Russian, Spanish, Portuguese, French, German, Arabic, Italian, Japanese, Turkish, Greek etc, Please inform us which language you want to install. Other systems we can install for free are like Linux, XBMC(Kodi), Ubuntu, Openelec etc if you need, seller is not responsible and make no compensation for OEM system.
For RAM and hard drives, we use well-known brands: samsung, micron, SanDisk, toshiba, hynix, critical, liteon, kingfast, phison, longsys, SCY, etc. What brand we use depends on our testing and inventory.
About RAM and hard disk storage space:
The actual available storage space may have some difference from the marked capacity. The reason we can explain is that the software configuration will take up part of the storage space.
1. Before you receives the goods, we go through three strict quality inspections, assembly testing, warehousing quality testing, and factory quality testing.
2. We provide 12-month warranty for the all hardware of each product under normal use, Motherboard, RAM, ROM we provide 3 years warranty, excluding damage caused by intentional damage, accidents, product misuse, or any unauthorized personnel attempting to repair or upgrade. Please provide us with a video proof, and we will provide a replacement after confirming the problem.
Feedback and comments:
1. If you are satisfied with our products and services, please leave a 5-star praise.
2. Please contact us before leaving a bad review. We will do our best to provide you with support and provide satisfactory solutions.
3. Negative feedback or low DSR will not solve any potential problems. If you have any questions, please contact us by message first, so that we have the opportunity to make reasonable rectifications within a reasonable time. We will respond as soon as possible, and we are willing to solve the problem.
1. Our prices do not include destination import duties and value-added tax, etc. Import customs clearance is the sole responsibility of the buyer. In order to avoid customs clearance issues, the seller declares “Mini PC” and defaults to the true value.
If you have any special requirements, please leave a message when you are placing the order.
2. Due to the issue of import customs clearance, if the buyer refuses to accept the goods, the round-trip freight will be borne by the buyer, thank you for your cooperation.
3. According to Russian customs regulations, we must write the real price to the customs. Buyers must provide passport information, personal VAT number and product link to local customs for customs clearance. Thank you.
4. German customers please note that the German Customs has decided to implement a single customs clearance fee for e-commerce goods starting March 1, 2018. Deutsche Post DHL will charge a surcharge of 6 euros/set (including VAT) for incoming shipments.
5. For Swedish customers, please note that the Swedish Customs has decided to impose VAT on all non-EU e-commerce items (including mail) from March 1, 2018. Implementation of zero value-added tax threshold, does not distinguish between high and low value, the recipient’s value-added tax. If the value of the goods is less than 150 euros, Sweden Post will charge a service fee of 7.5 euros, more than 150 euros, and 12.5 euros for e-commerce projects.
6. For Brazilian customers, please note that the Brazilian Customs has decided to charge 15 reais (approximately US$3.5) for each order of all international parcels processed by the customs from August 27th, local time. You must pay within 30 days, otherwise the package will be returned or destroyed. For this reason, we will not refund.
1. All items will be double-checked and packaged, and shipped within 7 working days after your payment.
2. If there is any damage before delivery,Pleaseprovide the unpacking video and the shipping label of the package.
1.If you have special requirements for the invoice, please leave a message to us.
2.If you need an invoice (PDF), please provide your email address to us.